The perfume club respects the privacy and concerns of its valued customers. Therefore, we have created the following policy about how we protect, collect and use the information we receive from visitors to our web page.
Order Placement & Acceptance
The perfume club ensures that the price and descriptions of all products, published on the website, are error-free. However, the weight and dimensions of the products are an estimated measure of the actual good and packaging may vary from the displayed version. Other than this, the parcel you receive is going to be an exact version of what you order from us online.
Our order and shipping process is dealt with high confidentiality where your personal data is solely used to ensure a secure and smooth order transaction.
Customers throughout the nation are provided with the ease of cash on delivery, while international customers are requested to make an advance payment of their purchases through bank transfer, Western Union or Money Gram. Our Delivery Charges for Pakistan are Rs.200 per order.
The shipping time for orders across Pakistan is 2 to 4 working days, while international customers will have to wait for around 5 to 7 working days to receive their parcel. Unexpected delays can occur due to customs clearance. International customers need to email us the following details according to their chosen mode of payment:
- Bank Transfer – Order number(s) and transaction slip number.
- Western Union – Order number(s), sender’s first and last name as mentioned on the Western Union receipt, 10-digit MTCN number.
- Money Gram – Order Number(s), sender’s first and last name as mentioned on the Money Gram receipt, 8-digit reference number.
We work on a no return policy and sold items are exchangeable only within a timeframe of 5 days. All purchases are non-refundable and only in the case where a good turn out to have defected, the customer will be allowed to exchange it with an item falling in the same or higher price range.
Any suggestions, feedback, complaint, and instructions regarding the order are to be given through call or email on following details.